Grand Sirenis Riviera Maya Resort & Spa All Inclusive Akumal, Akumal - Reviews, Rooms Options & Prices 2025

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About the Resort

Zona Costera K256, Akumal, Mx, Akumal, Mexico, 77710

The Grand Sirenis Riviera Maya Resort & Spa is a luxurious AAA Four Diamond resort located in the picturesque Akumal region of Mexico. This resort is uniquely positioned on a beautiful stretch of unspoiled beach that extends over two miles, featuring an authentic Mayan ruin within a heart-shaped inlet. Its architecture is inspired by Mayan culture, seamlessly blending luxurious accommodations with natural landscapes. Recognized for its excellent services and extensive facilities, the resort offers a range of options for relaxation and recreation, making it a favored destination for travelers seeking both adventure and tranquility.

Location

The Grand Sirenis Riviera Maya Resort & Spa is conveniently located 35 km from Aeropuerto de Playa del Carmen, making it easily accessible for travelers. The surrounding area offers nearby attractions such as enchanting beaches and natural parks. The hotel's prime location allows guests to explore the local culture and stunning landscapes of the Riviera Maya.

Rooms

The resort features modern Deluxe Junior Suites designed for comfort and tranquility. Each room offers options of king-size or two double beds, with spacious layouts that include private balconies for stunning garden views. Additional room amenities consist of hydromassage baths and contemporary decor, providing a relaxing atmosphere for guests.

Eat & Drink

Dining at Grand Sirenis Riviera Maya Resort & Spa includes two main buffet restaurants and eight themed restaurants offering a variety of international cuisines. Guests can indulge in culinary delights with options ranging from Italian to Mexican, ensuring diverse and satisfying meals. Breakfast selections are available at buffet restaurants, providing a robust start to the day with fresh fruits and local delicacies.

Leisure & Business

The resort provides extensive leisure facilities, including three large swimming pools, a lazy river, and a state-of-the-art spa with an impressive treatment menu. Guests can partake in various water sports or enjoy the entertainment programs organized by the hotel staff. In the resort's exceptional spa, visitors can select from customized beauty treatments and hydrotherapy sessions for ultimate relaxation.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Deluxe Junior Suite

Max:

4 persons

52 m²

Bed options:

2 Double beds

Garden view

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Akumal 2.6 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 20.4 mi

Cancun (CUN) 55.1 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Incredible Culinary Delights

“The food was beyond exceptional, especially at the Mediterranean restaurant where I had the most amazing meal of my life!” view full review

Relaxing Lazy River

“The lazy river was a fantastic feature, providing a tranquil escape to float and unwind with a drink in hand.” view full review

Beautiful & Spacious Rooms

“Our room was wonderfully spacious and beautifully decorated, making it a perfect retreat after a day of activities.” view full review

Pristine Pools

“The pools were impeccably maintained, providing a refreshing place to relax, swim, and enjoy the sun.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Snorkeling
Canoeing
Hiking
Cycling
Tennis court
Pool tables
Darts
Table tennis
Archery
Yoga class
Aerobics

Services

Room service
Laundry
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business center
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Massage
Public Bath
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Location

Zona Costera K256, Akumal, Mx, Akumal, Mexico, 77710

Map view

Zona Costera K256, Akumal, Mx, Akumal, Mexico, 77710

City landmarks

Parks

Yal-ku Lagoon

1.5 mi

snorkling

4300 ft

Zona Urbana Uxuxubi 12 Km Poniente Akumal Pueblo

Uxuxubi Al Natural

1.3 mi

Kantenah Bay

1.6 mi

Beach

Akumal Beach

2.5 mi

Beach

Playa at Grand Palladium Kantenah Resort

1.3 mi

Yal-Ku

1.4 mi

Playa Kantenah

1.6 mi

Beach

Bahia De La Media Luna

1.5 mi

Events

Playa Saasil Kantenah

1.7 mi

Beach

half moon bay

1.9 mi

Pablo Bush Romero

2.1 mi

Carret Pto Juarez-tulum Int Loc 1 Villas Ma Km 104 Besides Villas Maya front desk

mexicarteakumal

2.5 mi

Nature reserve

Akumal Ecological Center

2.5 mi

Libraries

Hekab Be Biblioteca de Akumal

2.5 mi

Akumal

Cenote Santa Cruz

2.6 mi

Akumal Dive Shop

2.5 mi

Mall

Super Market Chomak

2.5 mi

Beach

2.5 mi

Museums

Lamanai

2.5 mi

Beach

playa akumal

2.5 mi

turtle beach

2.6 mi

Desires

2.6 mi

Beach

Cabanas On The Beach

2.7 mi

Coral and Turtle Sighting

2.8 mi

Quintana Roo

Mayan Underworld

2.8 mi

Camino a Uxuxubi S/N

Akumal Monkey Sanctuary

3.0 mi

Carretera

BioParque Lu'um Balam

3.0 mi

Nearby

snorkling

3900 ft

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the resort and would come back

Spacious rooms

Great location

Inflexible service

Average dining

8.4/10

Great

Rooms

6.6

Location

8.9

Service

7.4

Dining

7.2

Robert

United States of America, January 2025

7.6/10

The hotel has a great ambiance, with spacious rooms featuring air conditioning and a luxurious jacuzzi bath. The staff was friendly, which I really appreciated. However, I was a bit let down by the dining options and the service at meals, which felt a bit unorganized at times. The location is fantastic for exploring Tulum and other attractions nearby, making it a solid choice overall.

Rooms

8.0

The rooms were spacious, equipped with fantastic air conditioning and a huge jacuzzi bath, although they felt a bit outdated.

Service

6.0

While the staff was friendly, I found the service in the dining areas to be a bit disappointing; it felt a bit chaotic at times, especially during meal times.

Location

9.0

The location is beautiful and convenient, perfect for activities near Tulum and other archaeological sites.

Dining

5.0

The dining experience was average; some meals were of poor quality, especially in the buffet.

Facilities

7.0

The amenities were nice, but there’s definitely room for improvement in service efficiency.

Nathaniel

United Kingdom, December 2024

7.2/10

My stay at this hotel had its ups and downs. The location is excellent, especially for snorkeling, but the room had some issues with the air conditioning and flooding after a shower. The dining options were good and reasonably priced, but the service could have been friendlier. Overall, it offered decent value for money with some notable areas for improvement.

Rooms

6.0

While the room was spacious enough for four and had the two beds I requested, I encountered issues with a broken air conditioner and there was no iron available.

Service

7.0

Service had its positives, as some staff remembered my preferences, but overall, the friendliness was lacking and it felt a bit rushed at times.

Location

9.0

The hotel's location is fantastic, nestled in a cove ideal for snorkeling. It provided a peaceful bay experience, which was great for swimming, even on windy days.

Dining

8.0

Dining was good, offering great price and quality, with a variety of choices available including homemade pasta and buffet options.

Facilities

6.0

The facilities were adequate, but some areas needed better maintenance, as I experienced flooding in the room.

James

United States of America, December 2024

7.0/10

The hotel has a fantastic location, perfect for exploring Tulum and other archaeological sites. The staff was very friendly and accommodating, although I sometimes received conflicting information from them. The rooms were spacious but had a strong mold smell, which was unfortunate. Overall, it's a great value for money, but the cleanliness needs some improvement.

Rooms

5.0

The rooms were spacious, but there was a strong mold smell that made it less pleasant.

Service

7.0

The staff was exceptionally friendly and very accommodating, though at times I received conflicting information.

Location

9.0

The location was great for activities near Tulum; it was convenient and close to several attractions.

Dining

8.0

Dining options provided good quality and variety at a fair price, making it a pleasant experience.

Facilities

6.0

The facilities were decent but could use some modern updates to enhance the experience.

Olivia

United Kingdom, November 2024

8.6/10

The hotel has a really great location surrounded by nature, with plenty of activities nearby. The staff were incredibly friendly and welcoming, especially Freddy, who made our experience even better. However, the rooms could use a bit of updating and I found them to be somewhat noisy at times. Overall, it’s a solid choice, but the noise could be a downside for light sleepers.

Rooms

7.0

The rooms were spacious and comfortable, but they felt a bit outdated and were on the noisy side.

Service

9.0

The service was excellent, with friendly staff who went above and beyond to make us feel welcome.

Location

10.0

The hotel is simply stunning, nestled in beautiful surroundings, making it perfect for indulging in nature and enjoying nearby attractions.

Dining

8.0

The dining options were really good, offering plenty of variety and quality meals.

Facilities

9.0

The facilities were great, with well-maintained areas that added to our overall enjoyment.

Hudson

United Kingdom, November 2024

6.8/10

Initially, my experience at the hotel was quite frustrating due to room issues like a malfunctioning AC and unclean conditions. However, after upgrading to a better area, everything transformed and became absolutely splendid. The staff were friendly and helpful, making the rest of my stay enjoyable. Overall, it's a mixed bag, but I left with wonderful memories after the room upgrade.

Rooms

5.0

I faced a lot of issues with my room, including a faulty AC and a refrigerator that didn’t work. The cleanliness left much to be desired, and there was rust in the shower faucets. However, after moving to an upgraded area, the experience improved dramatically with clean and tidy rooms.

Service

9.0

The staff were super friendly and created a fantastic atmosphere. I enjoyed great food and engaging shows. Though there was a minor hiccup with waiting for a table upon arrival, the overall service was excellent.

Location

8.0

The hotel is well-situated for exploring Tulum and nearby archaeological sites. It had a lot to offer in terms of natural beauty and activities, which was a plus.

Dining

7.0

Dining options were pretty good with a variety of dishes, though the main restaurant didn’t always hit the mark. Breakfast was average but overall, there were great choices available.

Facilities

6.0

The facilities offered were decent, with nice swimming pools and the beach nearby, but the ice maker in the building was out of order during my stay.

Luna

United Kingdom, October 2024

7.6/10

I had a great time at this hotel, especially because of its convenient location near Tulum. The rooms were spacious and comfortable, which made my stay quite enjoyable. However, I faced some issues with the service, especially during a wedding event where the staff didn’t seem flexible with the weather conditions. The dining experience was okay, but it could definitely use improvement.

Rooms

8.0

The rooms were very big and comfortable, making for a pleasant stay.

Service

6.0

The service was alright, but I received conflicting information from staff, and they didn't seem to manage the rainy weather well during the wedding events.

Location

9.0

The hotel's location was fantastic for all the activities we wanted to do near Tulum and other archaeological sites.

Dining

7.0

The dining experience was decent, but I found it could be better as some of the food options weren't great.

Facilities

8.0

Facilities were good, including a lazy river that I really enjoyed.

Spacious rooms

Inflexible service

Alex

United Kingdom, October 2024

8.8/10

I had a wonderful stay at this hotel! The location was perfect for all the activities I wanted to do around Tulum and the beach was great for snorkeling. The rooms were spacious and clean, providing a very comfortable experience. However, the service could use a bit of improvement as it sometimes took a while to receive drinks and cutlery. Overall, I found it to be a great value for money.

Rooms

9.0

I stayed in a junior suite that was really spacious, clean, and airy.

Service

7.0

The staff was friendly and helpful, especially Ingrid and Eleazar at reception.

Location

9.0

The location was great for the activities I wanted to do near Tulum and other archaeological sites.

Dining

8.0

The dining options were really good, with a nice variety to choose from.

Facilities

10.0

The swimming pools, including the lazy river, were fantastic and well-maintained.

Kenny

United States of America, October 2024

7.4/10

The hotel offers a spacious junior suite that was clean and airy, making it a comfortable place to stay. The location is excellent for exploring Tulum and nearby archaeological sites; however, the service needs improvement, especially in terms of noise management and staff training. While the dining options had variety, the breakfast could definitely be enhanced for late arrivals. Overall, it's a good value for money, but the service issues detract from the experience.

Rooms

8.0

The junior suite was really spacious, clean, and airy, though it could use a bit of updating.

Service

5.0

The service could use some education on privacy and noise levels since it started before 8 am.

Location

9.0

The location was fantastic, great for the activities we wanted to do near Tulum and other archaeological sites.

Dining

7.0

Dining was decent with good variety, but the breakfast options could be better for those checking in late.

Facilities

8.0

The hotel has nice facilities that were generally well maintained.

Thomas

United States of America, August 2024

7.2/10

I had quite a mixed experience at the hotel. On the plus side, once I upgraded my room, everything changed for the better. The staff, especially at the buffet, were friendly and attentive. However, my initial room had major issues like a malfunctioning air conditioner and an unclean bathroom. The location was nice, especially for snorkeling, but I was disappointed with other aspects of the stay.

Rooms

5.0

Initially, my room was a letdown with AC and fridge not working, plus it wasn’t clean at all. However, after I upgraded, the experience improved significantly.

Service

9.0

The staff were wonderful, particularly Jose and Fernando, who made dining a pleasant experience. Though I found the waiting time a bit unreasonable.

Location

8.0

The hotel is located in a beautiful cove perfect for snorkeling, but it can get a bit busy around the bar area.

Dining

7.0

The food was generally good and the buffet was always open for those checking in late, which I appreciated.

Facilities

6.0

The facilities were decent, with several nice pools, but I faced issues due to the elevator being out one day.

Tommy

United States of America, July 2024

8.0/10

My stay at the hotel started off rocky with some real issues in the original room, like the AC not working and a dirty fridge. However, after I paid a bit extra to move to the upgraded area, everything changed – the experience was night and day. The facilities are impressive, including clean and spacious areas, and the beach is beautiful for snorkeling. Overall, the staff was accommodating, but the initial experience wasn’t ideal.

Rooms

6.0

Initially, the rooms were terrible with issues like a non-working refrigerator and AC, plus they weren’t clean. Once I upgraded, however, the rooms were large, comfortable, and had all the expected amenities.

Service

9.0

The service from the staff was very kind and helpful throughout my stay, especially from Ingrid and Eleazar at reception.

Location

9.0

The hotel is in a great location, especially for snorkeling, being in a nice cove.

Dining

7.0

Dining had a nice variety of food, but some dishes were just okay. Overall it was decent.

Facilities

9.0

The facilities were excellent, with great swimming pools and a lovely lazy river. Everything was clean and spacious.